About the Role

We're working with UpSmith to find a first-rate strategic account executive focused on advancing UpSmith’s mission to combat the skilled worker crisis by driving workforce productivity for employers, starting with a focus in U.S. skilled trades. This is an individual contributor position primarily focused on B2B enterprise sales, with preference for candidates based in the Dallas / Fort Worth area.

Company Overview: UpSmith

UpSmith combats America’s 1 million skilled worker shortage in construction and manufacturing by building technology to improve workforce productivity.

UpSmith deploys two products: 1) Upskill, a software product to source, screen, and train candidates based on their potential to become productive technicians in under 90 days, and 2) Boost, a software product increasing technician productivity by rewarding skilled workers for value-creating behaviors in the field.

The Company is backed by a16z, Asymmetric Capital Partners, GSV Partners, and multiple strategic angels, including current and former executives at Uber, McKinsey, Thumbtack, Trilogy, Boeing, and General Electric.

Responsibilities

Revenue Generation and Market Penetration:
Develop and execute a results-driven sales strategy to meet and exceed revenue targets (e.g. Series A ready by end of 2024).
Identify and cultivate new business opportunities through proactive prospecting, networking, and relationship building.
Manage the entire sales cycle, from lead generation to deal closure, ensuring a seamless and positive customer experience.
Drive 15%+ month on month revenue growth by strategically expanding UpSmith’s B2B enterprise clients and market share.
Strategic Account Development:
Identify and cultivate high-value strategic accounts to maximize long-term business partnerships.
Implement initiatives to increase customer value (measured by LTV/CAC) and satisfaction (measured by NPS, CSAT, and net dollar retention).
Sales Funnel Optimization:
Optimize the sales funnel by implementing targeted initiatives that accelerate the conversion of leads into paying customers.
Continuously assess and refine the lead generation and qualification processes for maximum efficiency.
Customer Obsession:
Deeply understand customer problems to be solved, implications of these problems on customer pain, and implied payoff of UpSmith’s solutions in resolving these issues and creating value for our customer.
Collaborate with operations teams to ensure seamless onboarding, adoption, and satisfaction for new customers.
Leverage customer feedback to drive product enhancements and improvements in close coordination with product and engineering.
Be the “voice of the customer” in internal discussion with UpSmith teammates, always raising the bar for our team in how we deliver for their needs.
Data-Driven Decision-Making:
Utilize data analytics to make informed decisions and adjust strategies for optimal outcomes.
Implement data-driven processes for pipeline generation, funnel conversion, sales forecasting, and reporting processes.
High Impact Contributor:
Actively listen to prospects, understand their needs, and effectively convey the value of UpSmith’s solutions to solve problems and create meaningful outcomes for their companies.
Bring a relentless work ethic and a willingness to do “whatever it takes” to deliver impact for our customers.
Market Analysis:
Stay informed about industry trends, competitor activities, and market changes to inform sales strategies and product development.

Qualifications

Proven success in B2B SaaS sales in technology companies, preferably in an enterprise environment with focus on strategic buyers from skilled trades platforms or private equity aggregators of skilled trades companies.
Demonstrated ability to build and maintain strong customer relationships, particularly as a senior executive level.
Excellent communication and presentation skills, including both verbal and written documents.
Strategic thinker with a results-oriented mindset and personal accountability for outcomes.
Previous experience in management consulting, investment banking, corporate development, and/or B2B enterprise sales.

Compensation

UpSmith compensates in the 75th percentile of Bay Area technology companies at similar levels of funding (<$10mm), regardless of where an employee chooses to live. This is a remote position, with preference for candidates in the DFW area.

Competitive cash + equity
Medical, dental, vision benefits
Opportunities for professional development and follow on awards

Learn More About UpSmith

SaaS Product: Boost Overview
Our Values: UpSmith Core Values

UpSmith, Inc. is a technology venture on a mission to combat the skilled worker crisis.

This Account Executive role represents an opportunity to shape go-to-market activities for a stage team creating large-scale positive impact while generating substantial value in a $2T+ industry.

UpSmith is based in Dallas, TX and brings a mission-driven culture grounded in five key values: Raise Expectations, Be an Owner, Bias for Action, Believe in People, and Commit.

Strategic Account Executive