Responsibilities

Revenue Generation and Market Penetration:
Develop and execute a results-driven sales strategy to meet and exceed revenue targets (e.g. Series A ready by end of 2024).
Identify and cultivate new business opportunities through proactive prospecting, networking, and relationship building.
Manage the entire sales cycle, from lead generation to deal closure, ensuring a seamless and positive customer experience.
Drive 15%+ month on month revenue growth by strategically expanding UpSmith’s B2B enterprise clients and market share.
Strategic Account Development:
Identify and cultivate high-value strategic accounts to maximize long-term business partnerships.
Implement initiatives to increase customer value (measured by LTV/CAC) and satisfaction (measured by NPS, CSAT, and net dollar retention).
Sales Funnel Optimization:
Optimize the sales funnel by implementing targeted initiatives that accelerate the conversion of leads into paying customers.
Continuously assess and refine the lead generation and qualification processes for maximum efficiency.
Customer Obsession:
Deeply understand customer problems to be solved, implications of these problems on customer pain, and implied payoff of UpSmith’s solutions in resolving these issues and creating value for our customer.
Collaborate with operations teams to ensure seamless onboarding, adoption, and satisfaction for new customers.
Leverage customer feedback to drive product enhancements and improvements in close coordination with product and engineering.
Be the “voice of the customer” in internal discussion with UpSmith teammates, always raising the bar for our team in how we deliver for their needs.
Data-Driven Decision-Making:
Utilize data analytics to make informed decisions and adjust strategies for optimal outcomes.
Implement data-driven processes for pipeline generation, funnel conversion, sales forecasting, and reporting processes.
High Impact Contributor:
Actively listen to prospects, understand their needs, and effectively convey the value of UpSmith’s solutions to solve problems and create meaningful outcomes for their companies.
Bring a relentless work ethic and a willingness to do “whatever it takes” to deliver impact for our customers.
Market Analysis:
Stay informed about industry trends, competitor activities, and market changes to inform sales strategies and product development.